Delivery & returns
Get your order fast with UPS
At Finres, we understand the importance of receiving your orders quickly and with complete peace of mind. That’s why we’re committed to shipping your items within 2 working days of your order. Delivery will then take 1 to 3 working days, depending on destination.
We’ve partnered with UPS, the world’s leading logistics company, to offer you fast, high-quality delivery.
We ship to many European countries, including Benelux, France, Germany, Italy, Portugal, Spain, Austria, Denmark, Finland, Sweden, Norway and Switzerland. So whether you’re in Paris, Berlin, Rome or Stockholm, we’re here to serve you. If you are located in another geographical area, please contact us to discuss delivery options.
Once your order has been dispatched, you will receive a tracking link by e-mail, enabling you to follow the progress of your delivery in real time. So you can have peace of mind knowing exactly where your parcel is and when it will be delivered.
Our commitment to customer satisfaction is reflected in every step of the delivery process. We’re here to make your online shopping experience worry-free, from start to finish.
Thank you for trusting us with all your delivery needs. We look forward to serving you!
Country | < 2kg | 2.01 – 10 kg | 10.01 – 30 kg | 30.01 – 40 kg | 40.01 – 72 kg |
|---|---|---|---|---|---|
Belgium, Netherlands, Luxembourg | Free | Free | 4.8€ vat excl. | 9.8€ vat excl. | 14.8€ vat excl. |
France, Germany | 4.8€ vat excl. | 9.8€ vat excl. | 14.8€ vat excl. | 19.8€ vat excl. | 39.6€ vat excl. |
Italy, Spain, Portugal, Austria, Denmark, Finland, Sweden | 12.8€ vat excl. | 14.8€ vat excl. | 19.8€ vat excl. | 24.8€ vat excl. | 44.8€ vat excl. |
Norway, Switzerland | 17.8€ vat excl. | 19.8€ vat excl. | 24.8€ vat excl. | 28.8€ vat excl. | 54.8€ vat excl. |
Return and refund policy
Your satisfaction is our priority! If you wish to return a product, please contact us at info@finres-sa.com.
Please note that the cost of return shipment is borne by the customer. Once we have received and checked the condition of the returned product, we will promptly process your refund. Only returned items will be reimbursed, excluding initial shipping costs.
We advise you to keep a proof of shipment to ensure that everything goes smoothly. Thank you for your confidence and for being part of our community.
